Frequently Asked Questions
What are research peptides?
Research peptides are laboratory compounds used exclusively for scientific and analytical research. Zenovus products are supplied for research purposes only and are not intended for human or veterinary use.
Are Zenovus products intended for human consumption?
No. All products offered by Zenovus are strictly designated for research use only. They are not intended for diagnostic, therapeutic, or human consumption purposes.
How does Zenovus ensure product quality?
Every batch undergoes rigorous quality control procedures, including analytical testing for identity and purity. We work with qualified manufacturing partners and maintain strict quality standards throughout production.
Do you provide Certificates of Analysis (COAs)?
Yes. A Certificate of Analysis is available for each production batch, providing key analytical data, including purity and identification results where applicable.
What analytical methods are used to verify purity?
Our quality verification may include High-Performance Liquid Chromatography (HPLC), Mass Spectrometry (MS), and additional analytical techniques depending on the specific product.
How should research peptides be stored?
Storage recommendations vary by product. Most lyophilized peptides should be stored in a cool, dry environment, while reconstituted materials typically require refrigeration or freezing to maintain stability.
How are orders packaged?
Orders are securely packaged to help protect product integrity during transit. Temperature-sensitive items are shipped using appropriate protective packaging when required.
Do you ship internationally?
We ship to many countries where permitted by local regulations. Customers are responsible for ensuring compliance with applicable import requirements in their destination country.
How long does order processing take?
Most in-stock orders are processed within 1–2 business days. Shipping times depend on the selected delivery method and destination.
How can I contact Zenovus support?
Our support team is available to assist with product information, order inquiries, and general questions. You can reach us through our Contact Us page or by email during business hours.
